September 14, 2020

Coronavirus Resources

COVID-19 is a national public health crisis affecting North Carolina and Charlotte. See below for important updates regarding events and gatherings in the city.

What You Need to Know

N.C. Governor Roy Cooper announced a careful step forward, moving North Carolina into “Safer At Home Phase 2.5” from Sept. 4-Oct. 2. In addition, North Carolinians will be required to wear face coverings in public (both indoor and outdoor), when physical distancing is not possible. Visit these links for more details about Executive Order 163 or to view a list of FAQs about Phase 2.5.

During this phase of reopening, restaurants can open for on-premise dining at 50 percent capacity with six feet distance between each group of customers. Mass gathering limits have increased to 25 people indoors or 50 people outdoors. Museums and aquariums may open at 50 percent capacity. Playgrounds are allowed to open. Certain businesses such as bars, nightclubs, theaters, dance halls, amusement parks and other indoor entertainment venues will remain closed.

Fitness and competitive physical activity facilities may open at 30 percent capacity. Sport tournaments and entertainment events are allowed with the number of spectators at these events subject to mass gathering limits.

Overwhelming evidence shows that wearing a face covering can greatly reduce the spread of COVID-19, especially from people who have it and don’t know it yet. This is a simple way to control this virus while we protect ourselves and the people around us. Governor Cooper urged everyone to be a leader in wearing face coverings and encouraged businesses to be strong in enforcing it.

The Charlotte Regional Visitors Authority (CRVA) has closed its venues, including the Charlotte Convention Center, NASCAR Hall of Fame, Bojangles' Entertainment Complex and Visitor Info Centers in the best interests of our employees and in compliance with national, state, and local orders and recommendations regarding mass gatherings, teleworking and social distancing.

The CRVA has an internal task force closely monitoring recommendations and actions coming from the local, state and federal levels regarding stay at home orders and possible return to workplace scenarios. Team members on this committee are leading the efforts in developing return-to-workplace protocols and safety guidelines to address operational processes and human contact health risk mitigations.

We are working diligently in partnership with others to support the local restaurants, shops, attractions and other hospitality-related businesses that are essential to the quality of life we all know and love in the Queen City.

Additional Resources

From the NC Department of Health and Human services:

FEMA Coronavirus Rumor Control

CDC Resources for Travelers

Travel: Frequently Asked Questions

Who to Follow

In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at

Hotel Cleaning Commitments

Learn more about how our fellow hospitality partners are keeping guests safe while visiting the Queen City.